IT Helpdesk officer monitor and maintain the computer systems and networks of KPMG. They are required to install and configure computer systems, diagnose hardware/software faults and solve technical problems, either remotely, over the phone or face-to-face.
Job Responsibility
• Provide 1st level support for all KPMG business applications and network infrastructure
• Monitoring and maintaining computer systems and networks;
• Logging all calls reported to helpdesk and monitoring to ensure swift resolution of issues.
• Ensuring SLA’s with internal customers are met.
• Prioritizing and managing support issues and following up till issues are resolved.
Job Requirement
• University Degree in Computer Science, Information Technology or related discipline.
• Relevant Microsoft or equivalent professional qualification. desirable
• At least at least 2 years relevant IT experience.
• Broad knowledge of current IT development and integration technologies and best practice.
• Application development skills desirable.
• Good interpersonal and communication skills.
To apply send your CV to careers@ng.kpmg.com with the subject ITHD_OFF
IT Helpdesk Senior officer
monitor and maintain the computer systems and networks of KPMG. They are required to resolve hardware/software/technical technical problems, either remotely, over the phone or face-to-face.
Job Responsibility
• Provide 2nd level support for all KPMG business applications and network infrastructure
• Managing the helpdesk database and monitoring logged calls to ensure resolution of issues within stipulated SLA;
• Provide on-the-job training to team members;
• Develop technical user documentation;
• Create report templates as required by the business;
• External vendor/third party supplier management.
Job Requirement
• University Degree in Computer Science, Information Technology or related discipline.
• Relevant Microsoft or equivalent professional qualification. desirable
• At least at least 4 years relevant IT experience in a fast paced environment.
• Broad knowledge of current IT development and integration technologies and best practice.
• Good interpersonal and communication skills.
• Server administration and networking experience skills desirable
To apply send your CV to careers@ng.kpmg.com with the subject ITHD_SO
Job Description:
Application Developer (Senior Officer)
We are looking for an experienced and passionate Senior .NET Web Developer to join our
application development team. Our company needs talented people to build innovative
data driven web applications using the latest technologies and methodologies.
Requirements
The ideal candidate would be a C#/.NET developer with proven experience building
production, commercial-quality web based applications. Applicants must be
comfortable with advanced SQL syntax and SQL Server. The candidate needs
to be flexible and open to new ideas or change with the passion and drive to excel in
their career. The applicant must be self-directed, organized, and extremely attentive to
details. This candidate must recognize the value of agile, iterative development
processes.
Additionally, this position requires:
• 3/4+ years of web application development experience.
• Delivery experience with .NET framework, including C#, ADO.NET and ASP.NET
• Advanced knowledge and experience in HTML and DHTML, Ajax/Javascript, CSS
• Practical experience in Agile development methodologies
• Ability to work both in a collaborative team environment and independently.
• Proficient verbal and written communication skills and credible flow-charting software.
To apply send your CV to careers@ng.kpmg.com with the subject AppDev_SO
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